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Privacy Policy

Last Updated: February 17, 2025 Effective Date: February 17, 2025

1. Company Information and Introduction

This Privacy Policy describes the policies of: INTERCRIS SRL Str. Bogdan Voda 11 Constanta, Romania 900613 Email: hello@vxd.agency Phone: +40722563950 Website: https://vxd.agency

Operating as VXD Agency (“we,” “our,” or “us”), we are committed to protecting your privacy and personal data in compliance with GDPR, CCPA, and other applicable privacy laws.

[Previous sections 2-7 remain largely the same, with these additions:]

8. Data Processing Agreement

For clients who require a formal Data Processing Agreement (DPA) under GDPR, we can provide our standard DPA upon request.

9. Specific Processing Activities

We process data for:

  • Web design and development services
  • Client website analytics
  • Marketing and promotional activities
  • Customer order management
  • Client communication and project management
10. Third-Party Service Providers

We use the following categories of third-party service providers:

  • Analytics services (Google Analytics)
  • Data collection & processing tools
  • Project management tools
  • Communication platforms
  • Hosting services
11. Data Retention Periods

Specific retention periods:

  • Active client data: 90 days to 2 years after accounts remain idle
  • Marketing communications: Until opt-out
  • Analytics data: 26 months
  • Project files: 7 years (for legal and tax purposes)
12. Grievance / Data Protection Officer

For privacy concerns or data requests, contact our Data Protection Officer: INTERCRIS SRL Str. Bogdan Voda 11 Constanta, Romania Email: hello@vxd.agency

13. Cookie Policy Reference

Our detailed Cookie Policy is available as a separate document. We use cookies for:

  • Essential website functionality
  • Analytics and performance
  • Marketing and personalization (where consented)
14. Rights Exercise and Response Time
  • We will respond to all legitimate data requests within 30 days
  • For marketing opt-outs: immediate processing
  • For data access requests: verification required
15. Security Measures

We implement industry-standard security measures including:

  • SSL/TLS encryption
  • Secure data storage
  • Access controls
  • Regular security audits
  • Backup systems
16. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective 180 days from posting. Significant changes will be notified via email or website notice.

17. Jurisdiction and Applicable Law

This policy is governed by Romanian law and EU regulations, with additional provisions for US clients under applicable US privacy laws.